Starts 1 July 2027/C2026A00064/Read from the authorised Act/Not legal advice; does not certify
Competition and Consumer CheckerThe Act, section by section
Section 48E(1)Held as a control

Information while the subscription is running

For a prescribed kind of subscription contract that meets the consumer or small business requirement, the supplier must give the subscriber the prescribed information at the prescribed times while the contract is in effect. The Act sets the duty and the manner; the content and timing are left to regulations.

Competition and Consumer Amendment (Unfair Trading Practices) Act 2026, Schedule 1, Part 3, item 20, section 48E(1) to (3)Starts 1 July 2027Part 3: subscription contracts
The requirement

Give the prescribed information, legibly, prominently and without ambiguity, at each prescribed time. Until a kind of contract and the information are prescribed, the duty has no content to apply, and the page says so rather than inventing it.

Who it binds. A supplier of a subscription contract of a kind prescribed for this purpose that meets the consumer or small business requirement.

Operative term. prescribed for the purposes of this subsection

Left to regulations. The Act sets the duty and the manner, but the information and the times are prescribed. Until a kind of contract and the information are prescribed, the duty has no content to apply. This page says so rather than inventing a schedule.

What this means in practice

This is a duty with a gap in the text: the Act does not itself say what information or when. That is deliberate, because the detail is left to regulations. The honest reading is that a supplier cannot yet build the content from the Act alone. What a supplier can do now is prepare the data and the delivery channel: the renewal date, the price, the notice period and a reliable way to reach the subscriber. When the regulations are made, the content and timing will attach to that data. A page that states a made-up reminder schedule as if the Act required it would be wrong.

How to test it

Check whether the contract is of a prescribed kind and whether it meets the consumer or small business requirement. If no kind has been prescribed, record that the duty is not yet operative and keep the data ready. If a kind has been prescribed, map the prescribed information and times to the contract data, and test that the channel reaches the subscriber. The manner test still applies: legible, prominent and unambiguous, and any prescribed manner must be followed.

Evidence to keep

The Act does not prescribe these records. They are the artefacts our reading says a regulator or auditor may ask for; keep the ones that fit your business and the provision.

  • Regulation watchThe date the regulations were last checked and the instrument number, if one exists.
  • Contract dataThe renewal date, price, notice period and contact channel for each subscriber.
  • Delivery testA test that the message reaches the subscriber and is readable on a phone.
  • Coverage reportThe contracts that meet the consumer or small business requirement, and the ones that do not.
  • Decision recordThe reason a kind of contract was treated as prescribed or not prescribed.

What to do first

  1. Do not invent a reminder schedule; record that the content is left to regulations.
  2. Keep the renewal, price and notice data clean so the duty can be met when it starts.
  3. Watch the regulations and re-run the analysis when a kind is prescribed.

Questions

Does the Act say what information must be sent?
No. It says the prescribed information at the prescribed times. The content and timing are left to regulations, and the page says so rather than stating a rule the Act does not contain.
Who is covered?
A subscription contract of a prescribed kind that meets the consumer requirement or the small business requirement in section 48G.

Related sections

s 48D(2): Offer disclosures 48G: Who is covereds 48F(1): Exit method